Submitted questions through email, Cameron was very attentive and able to answer any questions. Recommend Gateway if your looking for good prices and excellent customer service. I am from Medicine Hat and was more then comfortable dealing with them and felt like a truly valued customer.
Great customer service. I'd specifically recommend Cameron. He was very helpful with a couple of problems my partner and I faced with being first time bike owners. Very knowledgeable. Highly recommend. I cannot speak for the other workers, but Cameron was fantastic. He helped with helmet sizings and glove sizings to make sure we both had good fits, and as our first bike turned out to be a lemon (blinkers wouldn't work consistently, speedometer wouldn't register) he helped us return and exchange to an upgrade with no hassle. Fabulous customer service. I was feeling a bit of anxiety about having to return the bike, Cameron made it an easy, no hassle experience. Can't say thank you enough!
Fantastic experience. Cameron was a pleasure to deal with. Knows his products well and bends over backwards to answer questions and concerns. Very helpful in addressing a manufacturer's defect - quickly and painlessly. I highly recommend this place.